20 Years of PCMIS – Starting Our Year of Celebration

In 2006, PCMIS began its journey supporting the very first pilot site for the NHS Improving Access to Psychological Therapies (IAPT) programme. What started as an innovative approach to collecting and managing patient data has grown into a trusted digital mental health technology platform supporting services and healthcare professionals across the UK and internationally.

Over the past two decades, PCMIS has evolved alongside the changing needs of mental health services. From its origins supporting IAPT, the platform has developed to support a much wider range of services, including NHS Talking Therapies, children and young people’s mental health, student support, employment services and international mental health organisations.

Along the way, we have continued to innovate. Case and risk management, Outcome Feedback, reporting, digital pathways, patient communication, online referrals, integrations and new tools such as Tasking and Supervision Hub are all part of our ongoing commitment to helping services work more effectively while supporting better patient outcomes.

Our journey has also been shaped by collaboration. Working alongside clinicians, researchers, NHS organisations, universities and technology partners has helped us develop solutions grounded in real-world experience and evidence. That collaborative approach remains central to how we work today.

There have been plenty of changes over 20 years. Technology has transformed, the demands on mental health services have grown, and the way people access care continues to evolve. Through it all, our purpose has remained remarkably consistent:

Improving patient wellbeing.

Our 20th anniversary year is therefore about more than looking back. It is an opportunity to recognise the people, partnerships and ideas that have brought us this far – and to look ahead to what comes next.

Because that question put to our CEO Byron George in 2006, that started PCMIS – still feels relevant today:

“Can we do that?”

And after 20 years, our answer remains the same:

“Yes, we can do that… and lots more.”

Here’s to the people who have been part of the journey, the difference we have made together, and the next chapter for PCMIS.

Throughout the year to come we will be posting of our year of celebrations

The video below is just a snap shot of the journey we have been on.