SUPERVISION HUB

Improve clinical oversight

Smarter Supervision – Stronger Services.

1. Real-Time, Data-Driven Case Management
2. Clinical Support Tools
3. Automated Session Scheduling & Calendar Management
4. Zero Extra Cost — Included as standard

Empower Your Team:

• Strengthens consistency, transparency, and the overall quality of supervision across services
• Improve patient recovery and outcomes

TASKING

Smart Case Management

Tasking offers a clear, consistent way to manage actions across every case—simple for staff and powerful for supervisors.

Clarity & Control

• CREATE IT  – Add tasks with clear fields for title, description, due date, priority, and category.
• ASSIGN IT – Keep tasks up to date, move them to the right person.
• OWN IT – Team tasks can be taken by any team member to show who is actively working on it.
• CONTROL IT – Permissions follow task relationships, not job titles. The optional Task Admin permission ensures nothing ever gets stuck

CHOOSE & BOOK

Accelerate Service Access

1. Clients receive a secure SMS link allowing them to
   verify their identity and book online in seconds.
2. Automated reminders and easy self-management
   mean clients are more likely to attend and can rebook if needed—all without staff
   intervention

Free up clinician time

• HIGHER ATTENDANCE –  reduced waiting lists
  Patients choose appointments that suit them
• MORE CAPACITY WITHOUT EXTRA STAFF –
  Automated processes + fewer inbound calls = more clinical time.

OUTCOME FEEDBACK

Clinically proven to improve patient outcomes

Unique to PCMIS – Outcome Feedback provides clear, evidence-based data on patient progress – supporting earlier intervention, reduced risk, and improved recovery outcomes

• It’s intuitive for clinicians
• Insightful for supervisors
• Essential for services focused on quality and outcomes
• Better for patients

It is not just data – Outcome Feedback is a clinical safety net that strengthens decision‑making in services

REPORTING

Delivering end-to-end service performance visibility

Empowering teams with real time insight.

Reporting delivers -.live, high quality data to support a 360° view of service activity, performance and efficiency

Featuring:

• Mental Health Services Data Set (MHSDS) reports to support monthly submissions
• Outstanding NHS Talking Therapies data quality as standard
• IAPT KPI reports – including Recovery by Clinician and Reliable Recovery and Reliable Improvement reports

No add-ons, no upgrades. The reporting tool is provided FREE as an integral part of PCMIS

PCMIS PORTAL

Supporting Access, Choice, and Joined-Up Care

The PCMIS Portal is a digital pathway tool that provides a secure and practical way for clients to engage with services digitally, extending care beyond appointments without adding complexity or risk.

It supports services by being:

• Accessible for clients, offering flexibility to complete routine outcome measures at a time that suits them

• Efficient for staff, reducing administrative burden and protecting valuable clinical contact time

• Designed around system priorities, supporting safe, streamlined digital pathways

By removing the need to complete forms during sessions, the portal allows clinicians to focus more fully on care and therapeutic interventions.

EMAIL

Secure, efficient and convenient patient communication.

Intuitive, Accessible and Efficient

Seamlessly embedded within the PCMIS system, this powerful tool enhances client communication through an intuitive, easy-to-access interface, saving clinicians valuable time and minimising errors.

By utilising the email tool, services are able to free up admin and clinical resource – whilst supporting patients with a choice of communication.

PCMIS Integration 

Connecting Systems.

Safe, Structured Information Sharing

PCMIS Integrations use secure API connections to enable reliable data exchange with trusted partner systems, reducing duplication, improving data quality, and supporting continuity of care across pathways.

We deliver a range of integrations from:

• Digital Therapy
• Digital Front Doors
• Clinical systems
• Administrative and communication tools

Each integration is:

• Built around PCMIS workflows
• Secure, clinically safe data exchange
• Aligned to ICS and provider priorities

PCMIS Online Referral

Simple, secure referrals into PCMIS

Online Referral helps people, GPs, and partner services refer into mental health care quickly and confidently — ensuring referrals arrive with the right information, at the right time, and ready for clinical review.

Online referral forms guide referrers step by step, capturing consistent and relevant information without unnecessary complexity.

Supports a range of referral routes:

• Self-referrals: People can refer themselves with clear guidance on suitability and next steps.
• GP and professional referrals: Structured clinical information supports effective triage.
• Partner organisations: Referrals flow straight into PCMIS without re-keying or document handling.

PCMIS SMS

Enhancing client communication

Seamlessly embedded within the PCMIS system, this powerful tool enhances client communication through an intuitive, easy-to-access interface, saving clinicians valuable time and minimising errors.

The PCMIS direct SMS communication tool brings:

• Security
• Engagement and efficiency to services and their patients
• Supports timely, reliable communication
• Improved appointment management
• Enhanced patient experience while maintaining strict data protection standards.