Headed up by our CEO, PCMIS has an experienced Management Team leading on business operations and strategy. Click on a team member to find out more about their individual role and responsibilities.
PCMIS CEO and co-founder, Byron is a chartered IT professional, ITIL and PRINCE2 certified.
Byron has over 20 years’ experience in strategic healthcare IT developments, delivering innovative systems to a wide range of health care providers including NHS, commercial and academic environments.
Byron has a track record of delivering large scale implementations and was responsible for the implementation of the first IAPT pilot site and pathfinder sites in the UK then later, the first NewAccess mental health services in Australia.
As a Client Engagement Manager, Chris is dedicated to providing proactive, customer-focused after sales care and advice to ensure PCMIS clients are getting the most out of our technology.
Chris’ responsibilities include managing accounts and service level agreements for a portfolio of PCMIS customers including NHS trusts, commissioners and private mental health providers in the UK and worldwide.
Andrew is a key member of the team, providing business, management and training support for our broad range of clients across the healthcare sector. Andrew’s role is incredibly varied, ranging from leading on integration and complex service change projects, analysing service requirements and presenting training sessions for new users.
Phil worked in PCMIS Support for several years until recently changing roles to join Andrew Bradley as a Business Analyst and Trainer.
His main focus is setting up new customers, implementing integration with third party services such as digital therapy provider SilverCloud, and providing third-line technical support.
Mark’s responsibilities include managing the communications, publications and information service provided to PCMIS stakeholders both internal and external.
Mark leads on PCMIS marketing activities and represents PCMIS at key healthcare sector events such as conferences and exhibitions.
Maria is responsible for a range of administration, financial and HR functions and as part of the business team, works to ensure the delivery of an effective and efficient service.
Lauren joined us in 2022. As a Client Engagement Manager, Lauren has customer facing business to business account and project management experience, having previously worked with a variety of public and non-public sector clients.
Lauren is responsible for developing and maintaining trusted relationships within our client base, including with NHS trusts, commissioners and private mental health providers in the UK and worldwide.
System Development
With a diverse skill set and a wealth of experience, Development take the lead on the design and build of the PCMIS clinical system, digital pathways and other supporting technologies.
They ensure any new features and system upgrades are tested extensively and led by a commitment to user experience, co-design and clinical safety.
System Support
Should you have a query or require help using PCMIS technology, our dedicated Support team are here to offer assistance.
Support can help with everything from configuring user permissions to setting up additional tools and features in line with clients’ often bespoke requirements.
