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IT Application Analyst & Customer Support Office

You will work within the existing PCMIS Support Team and play a key role in helping to make a difference to public wellbeing. This role will be responsible for providing customer focused day to day application support to health care services and end-users of PCMIS, a web based digital health case management system.

Responsibilities will include application support, some provision of system training, database support, SQL database administration, troubleshooting end-user issues, guidance, administration, setting up new system features and options for PCMIS users, email, video and telephone support. Some training will be provided.

Based at York Science Park on the University of York campus (flexible and remote working options are considered in the UK). The successful candidate will report to the Support Team Manager.

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