Limbic AI becomes first to gain Class IIa UKCA medical device status

PCMIS integration partners Limbic have become the first AI mental health chatbot in the world to achieved Class IIa UKCA medical device status, awarded for the chatbot’s clinical effectiveness, safety, and risk management. 

The certification confirms that Limbic Access, which uses sophisticated machine learning to continuously improve the quality of its digital assessments and conversations, can be safely incorporated into the psychological therapy pathway to support patient self-referral – driving significant efficiencies to support overstretched clinicians and improving patient outcomes.

Limbic Access can classify the 8 common mental health disorders treated by NHS Talking Therapies (IAPTs) with an accuracy of 93%, further supporting therapists and augmenting the human-led clinical assessment.

Its certification comes as NHS Improving Access to Psychological Therapies (IAPT) services are experiencing significant capacity challenges in the face of record demand – with latest data showing a 21.5% increase in people accessing NHS talking therapies services over the last year.

Byron George, co-founder and CEO of PCMIS, said:

At PCMIS we embrace integration partnerships with innovative and clinically effective digital technologies whose values align with our own. We are proud to have partnered with Limbic since 2021 and have seen first hand the positive impact their chatbot can have in practice through integration with our case management system PCMIS.

I congratulate them on this exciting achievement, which further demonstrates not only their expertise and the effectiveness of their technology, but also the potential for the use of AI as a transformative tool in mental healthcare and beyond.

We look forward to continuing our work together for the benefit of mental healthcare service staff and patients.


Dr Ross Harper, co-founder and CEO of Limbic, said:

This is a landmark moment for mental healthcare, as it provides strong evidence that our psychological assessment software – the first in the world to gain this level of certification – is a safe and clinically effective way to augment the therapy process within mental health services at a time when such support has never been more needed.


PCMIS integration with Limbic AI

PCMIS offers a ‘total’ integration option to seamlessly flow data captured by the Limbic chatbot, into the case management system where clinicians can review and take action where required.

Specifically aimed at improving the patient journey and reducing the workload of staff in NHS Mental Health services, PCMIS are pleased to be able to offer clients a seamless integration with this exciting technology. 


Our integration with Limbic for Talking Therapies services has been proven to:

  • Reduce admin time
  • Reduce clinical workload
  • Eliminate the need for manual duplication
  • Improve patient accessibility and experience

Explainer | How do Limbic and PCMIS Integrate?